Love it. Change it. Leave it

Our history

The path of liCili started already in 2015 with a small Microsoft Office bug at Lukas (which surely happens very rarely). The problem was small, but it was unbelievably annoying when it happened again. Lukas quickly came up with an idea how this could be improved and this feedback should also reach Microsoft. After 15 minutes of searching for a submission, the frustration was even greater. Not only the frustration that the submission opportunity was not obvious, but also the frustration that it will probably never lead to truly customer-oriented products. In discussions with different companies, it quickly became clear that the reason for not using customer feedback was the extremely high effort involved. And exactly this problem became our problem and we started to make customer-oriented products and services possible. After three years of development with different customers, the algorithm was completed at the turn of the year 2017/2018. Since then, our algorithm has enabled companies to evaluate their customer feedback and customer interaction in real time for clusters and relevance.

 

Lucas Bäuerle

Co-Founder

CTO | Development and IT

Lukas Kauderer

Co-Founder

CEO | Sales and innovation management

Support

You are interested in supporting us and want to get in contact with us. We are always happy to meet new people and look forward to our conversation. 

Press

Press kit

The press kit contains all newspaper articles, press articles and pictures. 

Press reports

Our press articles are listed here bundled and are pleased about duplication.

Pictures

Screenshots of our software, pictures of the founders and more can be found here.

 

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